06.12.2022
As a result of the good work of the police, a group of fraudsters sending fraudulent messages on behalf of banks was stopped. Unfortunately, not a day went by before new fraudulent sites appeared online. This time, the fraudsters are even paying for advertising and catching people in the Google search engine who fail to check the fake bank site address.
LHV reminds all its clients that cyber fraudsters are currently very active. In November alone, criminals posted 55 fraudulent fake sites imitating LHV Pank online. Increasingly, criminals are looking for new ways to scam bona fide people out of their money on behalf of service providers.
When logging in to the Internet bank or mobile bank, you should always make sure it is the real bank. This is indicated by the proper URL with functioning links and an appropriate page as well as the small padlock symbol on the address line of the web browser. The homepage address of LHV always begins with https://www.lhv.ee/ or https://api.lhv.eu/psd2. Mobile operators are often victims of phishing, as the wrong address is less visible on a mobile device than on the computer screen.
Scammers are very good at mimicking service providers’ websites, but they expect you to only enter your login details on the scam page. It is therefore worth checking that the other links on the page work. You need to be particularly vigilant if you do not use the normal route to the bank. Links to fraudulent websites are often sent by email, SMS or social media advertising, and now also via Google search results. LHV never forwards their clients links to the homepage via text messages.
Remember that you will never be asked for PIN2 when you log in to your Internet bank – it is the same as your signature. For security reasons, you should always take a moment to check before entering PIN2 anywhere.
The greatest damage can be done by criminals to accounts with high transfer limits. It is therefore worth reviewing your account limits and not keeping them unnecessarily high. Know that limits can always be changed, if necessary, but they make life more difficult for fraudsters. There has also been an increase in the number of cases recently where, for example, an accountant’s carelessness has led to criminals taking over the accounts of the companies they manage. This is why it is also worth sharing security information with your fellow account users.
LHV is actively working to reduce the damage caused by fraudsters and to remove fraudulent pages from the internet as quickly as possible, but there are still cases of clients unsuspectingly entering their details on unverified pages.
If there are suspicious transactions on your account or you suspect fraud, let us know immediately by writing to info@lhv.ee or calling the client support telephone of LHV Pank 6 800 400.
Read more: https://www.lhv.ee/pettuste-ennetamine.
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